No. We do not offer refunds for change of mind, personal preference, or cases where the proxy is functioning normally but does not meet your individual expectations.
Because proxy performance can vary depending on your location, ISP, routing quality, target website, and intended use, we strongly recommend testing before purchasing. If you are unsure whether an IP is suitable for your requirements, please contact our support team and ask whether a sample IP is available for comparison or testing.
Once payment has been completed and the service has been activated or delivered, the order is generally considered final and is not eligible for a refund simply because the IP does not perform as expected in your specific environment.
Any refund required by applicable law or expressly covered by our published Refund Policy will be handled in accordance with those terms.
